An employment tribunal has made an award of £19,500 to a female zero hours worker in respect of injury to feelings for the harassment that she suffered at work.
The Claimant worked for the Britannia Hotels group as a waitress in a hotel, and alleged that her line managed harassed her over an 8 month period. The Claimant was only 22 years of age at the time and had a history of mental health issues.
Despite a witness verifying to the Respondent that the line manager had touched the Claimant’s bottom and kissed her neck, the Respondent did not take any disciplinary action against the employee. The Tribunal found the Claimant to be a very credible witness but the same could not be said of the Respondent’s employee whose evidence was vague and contradictory. The Respondent was held to be vicariously liable for the acts of its employee. The Tribunal came to this decision because the Respondent they decided had knowledge of the harassment and did nothing to prevent it from reoccurring. The Tribunal also held that the three separate investigations carried out by the Respondent had been wholly inadequate and flawed.
This is an extremely useful example of how not to conduct an investigation into discrimination complaints.
A case such as this is damaging for any business. Premier Legal offer expert training and employment law advice on how to deal with difficult situations such as harassment claims, and will help you to conduct a thorough investigation in the event of a claim. Our legal protection service protects your business and your employees, and helps you avoid costly tribunal claims.
For more information on how Premier Legal can help protect your business, please get in touch. Call us on 0207 408 9427 or 0115 9886211, or you can send us your details here.